Privacy Policy

1. Introduction

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or enroll in our stock market education courses (online or offline).

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Age / Date of Birth (if required)
• PAN or ID proof (only where required for certification or legal compliance)
• Payment Information (processed via third-party gateways)

b) Non-Personal Information

• IP Address
• Browser Type
• Device Type
• Pages Visited
• Course Progress & Performance Data
• Clickstream Data (via analytics tools)

c) Cookies & Tracking Technologies

• Google Analytics
• Meta Pixel
• Email Tracking Pixels

3. How We Use Your Information

• To register and manage your user account
• To provide access to our online and offline stock market courses
• To send course materials, updates, and certificates
• To process payments and issue invoices
• To personalize your learning experience
• To send marketing and promotional emails (only with your consent)
• To analyze user behavior and improve our services
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

• Trusted third-party service providers (e.g., payment gateways, email tools, hosting services)
• Analytics and advertising platforms (e.g., Google Ads, Facebook, Meta)
• Government authorities when legally required
• Affiliated educators or instructors (for academic support only)

All third parties are required to adhere to data protection obligations.

5. Your Rights

Depending on your location and applicable laws (e.g., GDPR, PDPB), you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Request data portability
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at info@tradeoinvest.online.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption
• Firewalls and intrusion detection
• Secure user authentication
• Role-based data access for staff

Despite our best efforts, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Inactive account data may be anonymized or securely deleted after 24 months.

8. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware of such data collection, we will take steps to delete the information immediately.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before interacting with them.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Trade O Invest EdTech Pvt. Ltd.
Email: info@tradeoinvest.online
Phone: (+91) 08981996333
Website: https://tradeoinvest.online/